Maintenance

The PSA Group deliver a holistic end-to-end fuel system maintenance service, encompassing all our experience and expertise into service solutions that are customised to each of our client’s business needs.

Our priority is to ensure that your forecourts remain operational, delivering the best possible customer experience for your business because we understand that when an asset is down, it costs you money. That’s why our maintenance services are separated into 3 categories.

Out of Use Signs on Fuel Pumps

Emergency maintenance

We offer comprehensive 24/7 emergency response services, ensuring our technicians arrive on-site within an hour. Our services include critical incident management, crash damage or vandalism response, system failure support, and EV charger damage assessment and isolation. Backed by a 24/7 helpdesk, we provide prompt assistance, including remote support when needed, to keep your operations running smoothly.

Emergency services include:

Critical Incident Response

Crash Damage/ Vandalism Response

System Failure or Outage Response

24/7 Helpdesk and emergency response service

EV Charger damage assessment and isolation

Reactive maintenance

Our Reactive Maintenance is designed to provide swift and efficient solutions whenever unexpected issues arise in your fuel systems. With our team's combined experience spanning decades, PSA can deliver industry-leading customer service and results, no matter the assets, size of your site, or your network.

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Reactive services include:

Automatic Tank Guage (ATG) System maintenance and fault finding

Pump and dispenser system maintenance and fault finding

Unmanned Truck Stop site monitoring and maintenance

Full underground storage system fault finding and maintenance

Contaminated fuel analysis, removal, treatment and disposal

EV Charging system fault findings and repairs

Point of Sale system fault finding and repairs

Flow rate analysis, fault finding and repairs

Vapour Management system maintenance, including PEC Pinnacle Air, VR1 and VR2 systems

Permit writing for service station works

PEC-Marton--78

Planned maintenance

Planned Maintenance is a critical key for asset maintenance. As part of our service delivery, we will review your equipment to identify statutory maintenance requirements, evaluate service frequencies against relevant standards and regulations, and assess task lists for compliance with Australian Standards. Any necessary updates will be identified to ensure full adherence to current legislation and best practices.

Reactive services include:

Statutory Maintenance on all Fuel Systems

Emergency Stop Inspection and Audits

EV Charger preventative maintenance program

NMI-certified calibration checks and certifications

System inspection, reporting and repairs for ATGs, fill points and Vapour Management system